What is my Recovery Phrase?

What is a recovery phrase and why is it important?
You are the only one who will have access to the recovery phrase, and you will need it to retrieve your Plutus wallet if your phone is ever lost, stolen, or your app is deleted.

Your Plutus wallet is held privately on your phone. Our company never has access to your recovery phrase.  Thus if you lose your recovery phrase, you are at risk of losing all funds in the corresponding Plutus wallet.
Users are strongly advised to write down their recovery phrase and store it in a secured location to avoid losing access to their funds.
Your 13-word recovery phrase never expires. You will need to use it any time you wish to recover your wallet and thus can use it as many times and on as many devices as you wish.
In some cases, Plutus Support can assist in recovering an existing wallet, however not every wallet is the same and may not be recoverable. Please reach out to the support team if you need to recover a wallet. 


Where can I find my recovery phrase?
With Plutus, your funds are stored on your phone. In order to safeguard the funds held on your Plutus wallet, it's imperative to create a backup and save your recovery phrase in a safe place. In the event a phone is broken, stolen, lost or the app is deleted accidentally our company never has access to your funds or the associated recovery phrase. 


How do I recover my wallet?

In order to recover your wallet, you should have your 13-word recovery phrase with you and ready to use.

If you ever lose your phone, delete the Plutus app accidentally, or can't access your wallet for any reason, you can restore the funds of your lost wallet into your new wallet.

 

Instructions for recovering your Plutus wallet:

1. On the Sign Up screen
2. Tap: 'Restore'
3. Tap: 'Continue'
4. Enter your phone number (If you have a new number, enter that number and not the old one).
5. Enter your SMS code
6. Tap: 'Continue'
7. Input your 13-word recovery phrase
8. Tap: 'Restore Wallet'
9. Your balance should now reflect in the new wallet.
10. Tap: 'OK'